Head of Design & Innovation
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Olga Cuesta

Olga is a highly experienced leader in customer experience (CX) and design-led innovation.

Through her recent roles at Head of Customer Experience at Medibank and Practice Manager at NAB labs, Olga’s work has focused on humanising products and services in large organisations and creating new business models to disrupt from within.

Olga has extensive experience in building capability and engagement across large teams as well as consulting to and coaching senior executives in innovation.She is also an agile scrum master.

Currently the Head of Design and Innovation at Naked Ambition where she creates customer first strategies for some Australia’s most forward thinking companies.